Jubaili Agrotec is continuously expanding in the African markets in order to build a brighter future for the agricultural sector. Much like our beloved farmers, Jubaili Agrotec planted its first seed in the heart of Africa. Our dedication to providing high-quality agricultural products and sustainable solutions has helped the company to grow its roots and cover 6 countries and 16 markets.
We are recruiting to fill the position below:
Job Title: IT Helpdesk Officer
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
- Support and tackle problems of end users calls relevant to network, internet connectivity, printers, Remote Desktop system, and other peripherals and applications, etc
- Install, configure, maintain and troubleshoot Desktops, Laptops, and printers connected to the company network
- Regularly monitor alerts/logs generated from IT Equipment’s / Applications
- Perform regular backups and restore according to best practices as established in policies and procedures. Ensure data integrity
- Update Daily Morning Check List report to ensure availability of services over network, and successful execution of scheduled jobs.
- Provide front end support on Hand-Held machines to salesmen (configuration, installation, setup, training, etc)
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Completing tasks and deliverables assigned by the IT Helpdesk Specialist or Branch supervisor.
- Updating inventory of computers, laptops, printers, and all equipment connected to the IT infrastructure.
- Maintain minimum inventory stationary level of printing papers, toners, computers and updating supplier status for users.
- Escalate IT issues to the IT Helpdesk specialist where necessary
Requirements
- BS Degree in Computer Science, BS-IT or equivalent professional qualification
- 2 – 3 years work experience
- CCNA (Cisco Certified Network Associate) is a plus.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email
Application Deadline 30th April, 2025.
