Job Description – Intern (Founder’s Office)
Shamiri Institute is the largest provider of youth mental health services in Africa, dedicated to ensuring that
young people thrive through accessible and effective mental health interventions. With a focus on
innovative, community-based approaches backed by rigorous scientific research, Shamiri serves over
100,000 clients annually and seeks to expand its impact further across Kenya and beyond.
About This Role
Position Overview
Reports to: Associate Director, Founder’s Office
Location: Nairobi, Kenya
The Intern, Founder’s Office, will provide critical support to the Associate Director in two key areas:
- Special Projects – Assisting in the coordination and execution of major initiatives, including Shamiri Academy, Willingness to Pay activities, and the Shamiri Workbook
- Systems & Process Optimization – Helping improve internal workflows, documentation, and operational efficiency
This role offers hands-on experience in project coordination, programming, non-profit administration, process improvement, and systems management in a fast-growing, mission-driven organization. The ideal candidate is proactive, detail-oriented, and eager to contribute to Shamiri Institute’s mission.
Roles and responsibilities
Support for Special Projects
Shamiri Academy:
- Provide administrative and logistical support for the development of internal and external training programs
- Assist with a range of tasks in the lead up to launch and during course delivery, including support with content revision and tracking participant engagement
- Support communication with facilitators, trainers, and partner organizations
Willingness to Pay Activities:
- Assist in coordinating logistics for WTP activities with parents in schools
- Participate in data collection during activities and support follow-up efforts
- Consolidate and organize data for analysis and reporting
Shamiri Workbook:
- Support research and content organization for workbook development
- Assist in coordinating meetings with contributors and gathering feedback
- Support with discrete portions of writing and copy-editing
Systems & Process Optimization
- Assist in managing and improving the use of Systems, including Notion and Linear to support organizational workflows
- Help document best practices and create user guides for internal tools
- Participate in process mapping and analysis to identify areas for efficiency improvements
- Support the implementation of streamlined workflows across different teams
- Contribute to knowledge management efforts, ensuring important processes are well-documented and accessible
Administrative & General Support
- Assist with scheduling meetings, preparing agendas, and documenting minutes
- Coordinate communication across different teams and ensure follow-ups are completed
- Provide general administrative support to the Associate Director as needed
Qualifications & Skills
- Strong organizational and multitasking skills, with great attention to detail
- Excellent written and verbal communication skills in English
- Interest in youth mental health, operations, or project management
- Experience with Microsoft 365, Notion, and Linear (or similar productivity tools)
- Ability to work independently while being a strong team player
- Willingness to learn and adapt in a dynamic, fast-paced environment
What We Offer
- Hands-on experience in a leading youth mental health organization
- Mentorship and professional development opportunities
- Exposure to impactful projects and strategic decision-making processes
- A collaborative and mission-driven work environment
