About Twiga
Twiga Foods Limited is a B2B e-commerce company that builds fair and reliable markets for agricultural producers, food manufacturers, and retailers based on transparency and efficiency. Our mission is to provide affordable access to high-quality food and groceries across African cities. Our ambition is to modernize Africa’s urban informal retail by using technology, to aggregate demand and help create an efficient supply chain that makes food and grocery more affordable.
Independent Sales Agents Vacancy
Twiga Foods Limited is looking for suitably qualified Kenyan citizens to fill the role of Independent Sales Agents earning commission on sales. The role holder will be responsible for customer acquisition, customer retention, upselling and cross-selling, Business Development of New Products (New Product Development) as well as the dissemination of all promotional communication and bold execution at the Point of Sale (POS).
He/she will also be required to achieve the set business targets including the set sales revenues. The role holder will also be responsible for gathering, monitoring, and sharing market insights with all relevant internal stakeholders.
Twiga Foods remains committed to ensuring we deliver on our business model of providing access to affordable and high-quality food and products to our customers.
Key Responsibilities
- Customers: Find prospective vendors, understand their needs, business drivers, and business owners, present Twiga’s proposition, and onboard the customer through Twiga’s Ways of Working. Periodically visit the customer to build and maintain a regular relationship. Assess the performance of the business, identify opportunities around stock and product placement and merchandising, propose solutions, upsell and cross-sell, and communicate promotions
- Product Assortment: Stay updated on the products and SKUs within each category, new product launches, and daily promotions to drive assortment and achieve set promotion targets
- Revenue: Achieve revenue targets while adhering to a defined product/assortment mix per day and to the defined number of customers
- Market Intelligence: Gather market intelligence and insights and share them with the Line Manager
Minimum Qualifications And Experience
- Be highly organized and tech-savvy and able to manage different customers at the same time
- Have a strong understanding of the sales process, excel at researching leads, and starting new relationships
- Be an active listener, adaptable, resilient, and coachable
- Possesses demonstrable experience in building rapport and trust to develop long-term relationships, leading to commercial opportunities
- Possess exceptional communication and networking skills with great collaboration skills and a strong independent work ethic
- Can thrive in a fast-paced, high-growth, rapidly changing environment
- Have Kenyan nationality or legal permission to work in Kenya
Twiga is an Equal Opportunity Employer. We champion equal treatment of all applicants. We care deeply about making Twiga a place where everyone can learn, grow, and have an impact. Twiga does not charge its applicants any fees whatsoever and has not authorized any agent to levy any fees on its behalf. If anyone requests you to make any payment with respect to this application, please report the incident to [email protected] or to our hotline on +254 (0) 709 258 000.
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