The Import and Enquiry Officer is responsible for managing import-related activities and handling customer inquiries to ensure smooth procurement and delivery of pharmaceutical products.
Key Responsibilities / Duties:
• Coordinate and oversee the import process, including preparing and reviewing import documentation (invoices, packing lists, shipping documents, etc.).
• Liaise with suppliers, freight forwarders, and clearing agents to ensure timely shipment and delivery of goods.
• Monitor compliance with import regulations and ensure adherence to customs requirements and industry standards.
• Respond to customer inquiries, providing accurate information on product availability, delivery timelines, and order status.
• Maintain records of all imports and inquiries for tracking and reporting purposes.
• Collaborate with internal teams (e.g., procurement, sales, and logistics) to resolve any discrepancies or issues.
• Analyze and manage costs associated with import operations to optimize efficiency.
• Provide updates and reports on import activities and inquiry resolutions to management.Effectively communicating your insights and plans to cross-functional team members and management.
Job Requirements
- Education:Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- Language Skills: Proficiency in English language is preferred.
- Mobility:Ability to travel as required for meetings.
- Experience:
o 3 years of experience relevant area of field.
o Proven experience in import operations (experience in the pharmaceutical industry is an advantage).
o Experience with business process modeling and documentation tools.
o Knowledge of project management methodologies.
- Technical Skills:
o Strong organizational and multitasking abilities.
o Proficiency in Microsoft Office
o Ability to work under pressure and meet tight deadlines.
o Attention to detail and problem-solving skills.
- Knowledge:
o Knowledge of import regulations and documentation requirements.
How to Apply
- Visit our website: www.cnsgroup.co.tz/job–openings/
- Or send us your CV and Resume to hr@cnsgroup.co.tz
