Company Description
SunAfric Software Group in Nairobi County, Kenya, specializes in providing strategic project solutions for clients across various industries, including Banking, Corporate Firms, NGOs, Government Organizations, and SMEs. Our offerings include software design and development, ERP integration, cloud computing solutions, and mobile applications development. We cater to clients of all sizes and provide tailored solutions for strategy definition, operational improvement, and business intelligence.
Job Purpose:
To provide technical support and assistance in the management and operation of the Human Resources Management Information System (HRMIS), ensuring the system operates effectively and supports the HR department’s goals.
Key Responsibilities:
Technical Support:
- Serve as the first point of contact for HR staff and other users regarding HRMIS-related issues.
- Troubleshoot and resolve technical issues with the HRMIS, including software glitches, user access, and data discrepancies.
- Collaborate with HRMIS users or internal IT teams to resolve complex technical problems.
System Maintenance & Updates:
- Assist in the routine maintenance of the HRMIS, including backups, system updates, and patch installations.
- Monitor system performance to ensure optimal operation.
- Coordinate with the HRMIS users for system upgrades and new feature implementations.
User Training and Support:
- Provide training to HR staff and other system users on the proper use of the HRMIS and its features.
- Develop and update user manuals, guides, and FAQs to assist staff in using the system efficiently.
Data Management:
- Ensure the accuracy and integrity of employee data entered into the HRMIS.
- Assist in data migration and integration processes when necessary.
- Generate regular and ad-hoc reports for HR and management using the HRMIS.
System Optimization:
- Work with HR teams to understand their needs and suggest improvements to the HRMIS to enhance efficiency.
- Identify opportunities to automate HR processes using the HRMIS.
Compliance & Security:
- Ensure the system complies with relevant data privacy and security regulations.
- Maintain user access controls and monitor for unauthorized access.
Collaboration with Vendors:
- Serve as a liaison between the HR department and the HRMIS provider for issue resolution, contract management, and service requests.
- Participate in vendor meetings to discuss system performance and future needs.
Qualifications:
- Diploma / degree in Human resource management.
- CHRP qualification.
- At least 3 years’ experience as a HR generalist.
- Experience in HRMIS or related HR technology systems.
- Basic knowledge of database management, HR processes, and IT support.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills for supporting HR staff and liaising with vendors.
Skills:
- Proficiency in using HRMIS platforms and tools (e.g., SAP, Oracle, Workday, or other HR systems).
- Familiarity with system troubleshooting techniques.
- Strong analytical and reporting skills.
- Ability to manage multiple tasks and prioritize effectively.
HOW TO APPLY
Interested candidates to send CVs and cover letter to [email protected] on or before 31st October 2024.
Only shortlisted candidates will be contacted.
