POSITION: HEALTH CENTRE MANAGER
WORK-STATION: AAR CLINIC GULU
REPORTS TO: SENIOR HEALTH CENTRE MANAGER
DIRECTLY SUPERVISES: HEALTH CENTRE STAFF.
PURPOSE OF THE POSITION:
Strategic direction for Health Centre operations in line with corporate and clinical operation’s strategies.
KEY PERFORMANCE AREAS:
· Clinical risk management
· Health Centre Leadership.
· Cost management
· Clinic Human Resource Management
· Corporate image and customer retention
· Quality of service and customer satisfaction
· Service delivery processes
· Claims management
· Revenue generation
· Profitability.
· Budgeting.
· Department Rota and staff scheduling.
· Reporting: Ensure that financial and clinical reporting is done in a timely and accurate manner.
DUTIES INCLUDE:
· Ensure Consistent, high quality outpatient service delivery in the Health Centre.
· Management of risk Ensure compliance with treatment protocols and drug formularies and other SOPs.
· Lead and develop staff capable of delivering on the mandate of the Health Centre.
· Ensure resources are effectively and efficiently utilized to deliver desired results.
· Ensure development and implementation of annual operating plans and budgets for the health Centre.
· Manage Health Centre performance and budgeting.
· Ensure that the clinic is operated in accordance to standards set by the relevant Medical/government institutions.
· Manage clinic finances and ensure that all Claims and supporting schedules are Accurate and submitted in a timely manner.
· Data integrity: Ensure that all clinic staff handle clinic and business matter with utmost confidentiality and Integrity.
· Ensure delivery of appropriate, consistently high-quality, cost-effective preventive and curative clinical services to all AAR members, Direct Billing clients and walk in clients.
· Lead, direct, develop and manage all aspect of Health Centre operations.
· Safe-guard corporate interests in the process of providing Health Centre services.
· Develop a deep understanding of the needs, opportunities and challenges of the individual clinics and articulate the same with the view of finding creative solutions.
· You will also carry out any other duties that may be assigned to you.
KEY PERFORMANCE MEASURES:
· Profitability of Health Centre.
· Lab and pharmacy utilization.
· Development of specialized clinics.
· Quality of service.
· Customer satisfaction rating.
· Leadership for the Health Centre.
· Management of operating costs and wastage.
· Budget Revenue.
· Individual Health Centre performance.
LEVEL OF EDUCATION & EXPERIENCE: (this position requires)
· Degree in Medicine or Diploma in Clinical Medicine with relevant clinical experiences in managing a Health Centre.
· A Master’s Degree with relevant experiences managing comparable units in non-government organizations is an added advantage.
· Nursing training: Degree in Nursing with proven experience as a nurse manager in a large outpatient unit.
OTHER COMPETENCIES:
· Possess a high-level business acumen.
· Proven Leadership skills, good inter-personal skills, and ability to build personal relationships with other members of staff, to enhance corporate performance
· Be highly action oriented.
· Have distinguished level of maturity.
· A proven track record in delivering results.
· Possess good analytical skills.
· Possess strong communication, negotiation, conflict resolution and administrative skills.
· Have distinguished level of maturity and excellence in multi-disciplinary health care management.
POSITION RELATIONSHIPS:
· The AAR Healthcare Senior Management Team.
· Health Centre Managers.
· AAR Healthcare employees especially those at allocated clinics.
· Clients, service providers and other stakeholders
· Local Health institutions in the communities
· Government/Regulatory Authorities
TO APPLY FOR THIS POSITION; Send your resume and cover letter to [email protected]
Deadline: 11th October 2024
