KEY RESPONSIBILITIES
Foreign exchange
- Generate high volume of quality business from existing customers via daily calls and client visits.
- Ensure existing and prospective Forex customers are served through daily and / or regular telephone calls and client visits.
- Actively identify and seek prospects from market and customer spectrum to drive and grow Treasury Forex income and FX business share of wallet per customer.
- Plan and document all customer calls. Prepare Weekly Customer Calling Plan and ensure it’s adhered to. Ensure all Calls are documented, and reports circulated to other business and internal units.
- Ensure a daily Forex and Money Market Update report is distributed to our existing and prospective customers prior to market opening.
- Monitor/ Track and document Competitor Actions and their impact on the Bank especially FX Business.
Money Market
- Price customer Term/Fixed and call deposits in line with bank policy.
- Carry out all trading activity within set approved limits to mitigate counter-party risk.
- Ensure a cordial and vibrant relationship with all treasury clients and other financial Institutions to foster Business growth.
Liquidity & Cash Management
- Take an active part in deposit mobilization to enable the bank to grow its deposit base and boost liquidity.
Customer care
- Employ the stellar customer service principles in the unit with respect to handling both internal and external customers.
- Academic & Professional
Bachelor’s Degree-Statistics/ Science/Business Administration/Accounting/Commerce/Economics
Professional Qualifications-ACI*, CFA, ACCA, CPA,
Experience; Minimum of Two Years
