Front Office Executive

Are you passionate about delivering exceptional guest experiences? Join our team as a Front Office Executive at Gem Suites Riverside!

Company Description

Gem Suites Hotel & Serviced Apartments offer luxury living with fully furnished and serviced executive apartments in Nairobi, Kenya. Located in exclusive State House and Riverside neighbourhoods, our spacious apartments combine world-class hotel amenities with the comfort and privacy of home.

About the Role:

As the Front Office Executive, you’ll be the face of our hotel, welcoming guests and ensuring their stay is memorable from check-in to check-out. This role is perfect for someone who thrives in a fast-paced environment and loves interacting with guests.

What we are looking for:

  • Qualifications: Diploma or bachelor’s in hospitality, Business, or a related field.
  • Experience: Minimum of 5years in a front office or guest relations role, preferably in hospitality.
  • Skills: Strong communication, problem-solving, and multitasking abilities

Why Join Us?

  • Work in a vibrant, guest-centred environment with opportunities for career growth.
  • Be part of a team that values collaboration, professionalism, and excellence in service.

Ready to make a difference in our guests’ experience?

Apply today by sending your CV and cover letter to [email protected] address with the subject line “Front Office Executive Application.

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