
Lead the Fraud Detection team to deliver operational and client excellence through the execution of quality, efficient customer service; responsible for creating an environment within which the team will be perform. Responsible for keeping abreast of Fraud trends and developments; Ensures that service failures in products have been identified and resolved through effective problem solving, thereby reducing losses and minimizing reputational risk.
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Risk Management
Experience Required
Group Anti Financial Crime
Compliance
5-7 years
Specific experience in running fraud awareness programmes across the financial services sector within a corporate or consulting environment. Experience working in a financial crime investigations, risk or compliance environment.
Behavioral Competencies:
- Checking Details
- Convincing People
- Developing Expertise
- Embracing Change
- Establishing Rapport
Technical Competencies:
- Content Creation and Management
- Evaluating Risk Management Effectiveness
- Financial Industry Regulatory Framework
- Internal Communication Channels
- Risk Awareness