3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme.
Location: Victoria Island.
Job Title: Field Support Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintain and repair faulty POS
- Provide field and remote support to the merchants.
- Visit the merchant locations in Lagos or other country regions.
- Maintain a detailed record of all complaints and issues related to the merchant’s POS system, along with their resolutions.
- Gives weekly report of all merchants visited
- Hardware and Software installation, configuration, and training on POS functionality.
Qualifications
- A recent graduate with 1 year work experience in the field.
- Good communication and interpersonal skills
- He must be smart and be self-driven and able to take initiative
- Proficient in computer skills, particularly with Microsoft Office Suite.
- Good Relationship skills and emotional intelligence skills
- Must be a skilled motorcycle rider.
- A comprehensive knowledge of the roadways in Lagos is essential.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
