Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems in 180 countries around the world?
In this fast-changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services – together. Want to join the ride?
We are looking for a Field Service Coordinator to join our East Africa Operational Organization and based in Nairobi Kenya, you will be reporting to Field Service Manager, South & East Africa.
What will you be doing:
Your work will focus on these main responsibilities:
- Generate and invoice orders timeously
- Generate purchase orders
- Act as liaison to customer
- Coordinate job assignments from start to finish
- Work in accordance with business as well a QHSE guidelines.
- Review SWR before assigning to FS Manager
- Conduct brief and debriefings
- Review team leaders daily work reports
- Provide invoicing status to relevant sales person/team
You will shine in this role, when you have:
- Qualification in a similar field and related to the position
- 7 years of relevant experience in the service, customer care, and 4 Stoke Engines.
- Professional Project Management skills (considered as an advantage)
- A safety-first mind-set.
- Passion about developing resources and excellent Customer Service.
- Experience in a customer facing role with responsibility for collection of costs and invoices.
- Excellent organizational skills and Customer Centricity.
- Demonstrable team working skills and the ability to adjust and re-plan in dynamic situations.
- Excellent communication skills and well-developed cultural awareness and sensitivity.
Why you and us:
We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.
Are you eager to be part of this ambition?
How to apply:
Contact & next steps
Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.
In case of any questions, reach out our Regional Talent Acquisition Team at [email protected]
Last application date: 15/11/2024
