JOB TITLE:
Field Sales Officer
DEPARTMENT:
Sales
REPORTING TO: Field Marketing Supervisor
Duties & Responsibilities
- Identify and engage potential loan clients to expand the customer base
- Serve as a key intermediary between mogo and clients, facilitating effective communication and service delivery
- Foster and maintain strong relationships with clients to enhance satisfaction and loyalty.
- Develop and sustain long-lasting customer relationships.
- Strategically market and promote Mogo loan products to attract and retain customers.
- Meeting or exceeding weekly, monthly, and yearly sales targets.
- Calling potential customers to explain company products and encourage purchases.
- Conduct thorough verification processes for loan applicants to ensure eligibility and compliance.
- Administration of Boda loans and closely monitoring all loan repayments to ensure that portfolio quality is well managed.
- Maintaining an accurate record of sales, scheduled customer appointments, and customer complaints.
- Answering customers’ questions and escalating complex issues to relevant departments.
- Analyzing competitors, products, and procedures for better delivery by Mogo Loans SMC Ltd.
Job Requirements
- Bachelor’s Degree from a reputable University
- Must know how to ride a bike
- Strong ability to adapt and work in a fast-paced environment.
- Technical Knowledge.
- Good team player.
- High level of integrity and accountability.
- Experience and proficiency in excel and any other computer software.
- Highly motivated and target driven.
How to Apply: All suitably qualified and interested candidates should send their applications and up-to-date CVs to: [email protected] with the subject “Field Sales Officer” before 11th October 2024.
