Company Profile
AAA-Growers are one of the leading Kenyan exporters of different types of Vegetables, Flowers, and
Avocados. We are looking for an Exports/Perishables officer to join our Sales Exports – Veg team at
our Head office in Nairobi.
Job objective
To provide exceptional support in managing the export and perishable goods operations, ensuring the
smooth flow of daily activities and the effective use of resources. This role involves overseeing the handling
of sensitive and time-sensitive issues related to perishable goods, working closely with various departments
to ensure timely delivery and compliance with regulations. The ideal candidate will be proactive, highly
organized, and able to anticipate challenges, ensuring that all export operations run smoothly while
maintaining strong communication with internal teams and clients.
Your tasks and responsibilities
• Input all received orders into the internal sales tracking system to ensure accurate processing.
• Send daily pack plans to clients and confirm all orders.
• Liaise with clients to adjust orders as necessary and communicate any changes in real-time.
• Prepare and analyze sales reports to assist management in making informed decisions.
• Communicate any changes, promotions, or delays to the packaging team and clients in a timely
manner.
• Send all shipment documents to clients on the same day as shipment.
• Notify clients of shipping agent flight confirmations and any changes such as delays or
cancellations.
• Follow up on client portfolio payments and ensure timely collection.
• Work closely with the Planning Coordinator to ensure all client orders are well-planned and
executed.
• Assist in the preparation and implementation of promotions for key clients.
• Maintain regular communication with clients to ensure high levels of customer satisfaction.
• Collect and analyze customer feedback to improve product offerings and service.
• Brief the sales team, Service & Delivery Commercial Manager, and Sales & Logistics Director on
any important client matters.
• Assist the Claims Team with resolving client issues and ensure smooth communication regarding
shipment reception.
Your profile
• Diploma/Degree in Marketing, Sales, or Administration or a related field.
• 2-5 years of experience in a similar role, preferably in the fresh produce industry.
• Strong communication, presentation, and sales skills.
• Proficient in MS Office (Excel, Word, Outlook).
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Experience in conducting market research, developing analyses, papers, surveys, and reports.
• Proven success in managing accounts and achieving genuine sales development.
• Eager for new experiences, responsibilities, and accountability.
• Able to collaborate effectively with others and be a team player.
We offer
AAA growers has great ambitions. Innovation, technology, and quality are high priorities. This results in a
challenging working environment in which you can develop yourself. AAA growers offers plenty of room for
personal growth and development. We have an informal and easily accessible working environment in
which cooperation is very important.
The position comes with a competitive salary as well as other benefits.
Your application
Please visit our website to apply for this job.
Deadline for Applications –20th January 2025.
