At DHL Group, people mean the world to us. That’s why our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.
Are you an experienced expeditor with a proper understanding of a logistic company to offer support in transport operations and other processes efficiently and effectively? We are looking for candidates with experience as expeditors to ensure efficiencies with customer centricity being the focus within the business.
As the Expeditor within our logistics operations, you will be responsible for the efficient planning, execution, and coordination of transportation activities. Your role is vital in ensuring the timely and cost-effective movement of goods, maintaining compliance with regulations, and optimizing the overall performance of our transportation network.
About The Role Key Duties And Responsibilities
- Manage customer database by building the best routes for our dedicated fleet.
- Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
- Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
- Efficiently plan transportation routes to optimize delivery schedules and minimize transit times.
- Implement effective problem-solving strategies to minimize disruptions and maintain service levels.
- Increase customer service levels.
- Coordinate with drivers, carriers, and logistics partners to ensure timely and accurate execution of transport plans.
- Collaborate with regulatory bodies and internal teams to address compliance issues and implement corrective measures.
- Utilize tracking systems to monitor the real-time status of shipments and provide regular updates to stakeholders.
- Monitor key performance indicators (KPIs) related to transportation efficiency, on-time delivery, and cost-effectiveness.
- Analyse performance data to identify trends, assess operational effectiveness, and recommend improvements.
- Negotiate contracts and terms to optimize service levels and control costs.
- Master routes to be maintained, individually optimized.
- Move customers and orders between routes.
- Ensure compliance with transportation regulations, safety standards, and documentation requirements.
- Maintain clear and effective communication with drivers, ensuring they have all necessary information and support during transit.
- Be actively involved in and support change initiatives.
- Reduce operating costs through improved fleet utilization, reduce waiting time, reduce distance travelled, and minimize vehicles used.
About You
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
- Knowledge of transportation regulations, safety standards, and compliance requirements.
- 3+ years in Transport /logistics/FMCG environment.
- Matric.
- Familiarity with transportation management systems (TMS) and route optimization tools.
- Strong organizational, communication, and problem-solving skills.
- Proven experience in the logistics field and its dynamics.
- IT literate (Microsoft Office)
- Well-organized individual and results oriented.
What We Offer
- Extensive learning and development opportunities
- Health insurance cover – Inpatient / Outpatient / Dental / Optical
- Tools for the assigned tasks and results delivery
