Location:
This role is based in Central Uganda
Start Date:
January 2, 2025
Apply by December 16 , 2024
About Numida:
Numida is a rapidly growing digital finance institution in East Africa focused on serving micro-and small businesses (MSBs). Thanks to our proprietary technology and credit processes, we provide growth and working capital to verified MSBs, resulting in high portfolio yields and a high impact on our borrowers’ livelihoods.
Through the Numida mobile app, small business owners can apply for convenient and unsecured short-term business loans by digitally submitting evidence of business ownership and business activity. A proprietary due diligence process, combining machine validation and human review, allows a first lending decision to be made in less than 24 hours. The principal is disbursed digitally via mobile money. Our borrowers then begin reporting their daily financials (sales, expenses, stock purchases) while paying off their loan and tracking their next loan limit. Most subsequent loans are disbursed automatically.
For more information about Numida, please visit numida.com
The Role:
We are looking for a self-driven and results-oriented Direct Sales Representative who will help Numida in converting potential clients into successful loan applicants. This position will report to Numida’s marketing team lead. This role is reserved for someone who is highly energetic, self-motivated, able to work independently, and willing to go the extra mile to achieve their targets.
Your Responsibilities:
- Meet with 25+ business owners on a daily basis; make them aware about Numida’s offerings
- Meet individual and your team’s sales targets
- Create a systematic plan to help you achieve daily targets
- Help potential customers download the app and walk them through the application process, if they request for support
- Develop calling lists for potential customers who are not willing to borrow immediately but might be interested in the future
- Be the ears of Numida in the field; report back any relevant findings to your supervisor and, in critical cases, to the broader Numida team
Skills & Qualifications:
- 0 – 1 Years, prior experience in a sales or marketing role is preferred, but not compulsory
- Proficient in computer and mobile technology – you are experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs, etc.
- Verbal and written fluency in English and Luganda, any other local language is an added advantage
- Ability to provide customer support using professional and clear language
- Knowledge about and practical experience with the principles of great customer care, and superb etiquette
- Exceptional organizational skills and attention to detail
- Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their questions or concerns.
Who You Are:
- A believer that small business growth in Uganda will drive community development and wide-scale economic improvement
- A highly productive, results-oriented, self-driven individual committed to excellence
- A street-smart individual who can speak confidently with business owners in Uganda
- A balanced planner and doer who can manage a heavy workload effectively
- A fast learner who is entrepreneurial in spirit and can balance both growth and risk management priorities
- A team player with the humility to ask for help when needed and to accept feedback to rapidly iterate on your work
Why Numida:
At Numida, we believe our values make a difference:
- We are committed to active inclusion and diversity
- We are transparent
- We succeed when our customers succeed
- We do not only get things done, but also in the right way.
- We value, support and help each other grow.
- And we have fun!
How We’ll Reward You:
This is a contract-based role in a fast-growing East African technology start-up. We are an unconventional business, and our workplace is inspiring with a lot of opportunities for personal growth and fun. You will receive a competitive salary and benefits commensurate with experience, and have the opportunity to work with a dynamic and diverse team based in Kampala, Nairobi, Montreal/Toronto/Vancouver, and San Francisco. Employee share options are also available for this position, giving you ownership in Numida’s overall success.
