Debtor’s Officer
Aga Khan Health Services
The position
The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. The Aga Khan Hospital, Kisumu has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Migori, Bomet, Eldoret, Kimilili and Nyamira.
The Hospital is seeking to attract interested and qualified candidates to fill the position of Debtor’s Officer in the Finance Department.
Role
The successful candidate will be expected to properly manage and reconcile debtors accounts to ensure the accounts are serviced in accordance with the hospital policy and the agreed corporate credit terms and to ensure no unnecessary accumulation of bad debts.
Key Responsibilities
- To provide advice and assistance to the Debtors manager in debt collection, by, mail, telephone or in person.
- Deal with routine correspondence with regard to any collection or recovery issue.
- Prepare refunds and write-offs including journals and credit notes and pass these to the appropriate Senior Officer for authorization
- Liaise with outside Debt Collection Agencies
- Downloading and reconciliation of accounts and sending them to clients
- Identify and notify clients of due accounts by mail, telephone, or personal visits in order to solicit payment
- Identify and monitor overdue accounts (accounts with 90 days and over) giving them priority and more attention,
- Record information about financial status of customers and status of collection efforts and perform various administrative functions for assigned accounts, such as recording address changes and key contact persons
- Review of reconciliations and accounts rejects status
- Department cost consciousness.
- Participate in Department’s Inventory control and Counts exercises
- Actively participate in the hospitals quality and customer care initiatives as per institutional policy and framework and as may be called upon.
- To ensure delivery of cost-effective services
- To deliver quality services in the operations
- To deliver customer service excellence
The requirements
Requirements
- Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
- Certificate in Debt/Credit Management an added advantage
- Proficiency in Ms Excel
- High negotiation and debt collection skills
- Good customer service skills
- A minimum of 2 years’ experience in Debt management
Sector
Social Development
About The Agency
Aga Khan Health Services: With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community’s health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan. More information……
Region
Eastern Africa
Location
Kenya
Salary
Salary and package to attract the best candidate
Job Expires
13-Dec-2024
