Customer Support Representative
Aquantam Property Realtors Limited is a leading real estate company committed to providing seamless property solutions, from sales and rentals to property management. We take pride in delivering exceptional customer service and are looking for a dedicated Customer Support Representative to assist clients with property inquiries and ensure a smooth customer experience.
Location: Nairobi
Shift: 11 AM – 8 PM, Monday – Sunday (with a weekday off)
Key Responsibilities:
- Responding to client inquiries via phone, email, and social media
- Providing detailed property information and assisting with client requests
- Maintaining accurate records of customer interactions and transactions
- Collaborating with internal teams to resolve customer concerns effectively
Qualifications & Skills:
- Diploma/Degree in Business, Communication, Customer Service, or a related field
- Minimum of 1 year experience in customer service (real estate experience is an advantage)
- Excellent communication and interpersonal skills
- Proficiency in CRM tools and tech-savvy problem-solving skills
How to Apply
Interested? Apply today! Send your CV to [email protected] by 8th March 2025
