Emtill Solutions Nigeria Limited is a fintech company with the goal of being the first point of call for our customers in terms of anything finance.
Job Title: Customer Service Representative
Location: Ogba, Lagos
Job Summary
- We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative.
- The ideal candidate will deliver exceptional service by addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.
Key Responsibilities
- Respond to customer queries via phone, email, or chat in a professional and timely manner.
- Resolve complaints by identifying problems and offering effective solutions.
- Maintain accurate records of customer interactions and transactions.
Requirements
- Candidates should possess a B.Sc./HND in any discipline with 0-2 years experience.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in using customer service software and tools.
- Previous experience in a customer-facing role is a plus.
Salary
- N95,000 – N120,000 / Month.
Application Closing Date
27th January, 2025.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email
