Demyhealth Clinic and Genomic Medicine (DCGM) is the pioneering Genomic medicine services in Nigeria in partnership with a UK based ISO certified bioscience laboratory in delivering over 5000 tests in Nigeria, including test not currently offered by any lab in Nigeria. We specialize in Invitro-diagnostics, in addition we also service Life science industries such as Pharmaceutical, Veterinary, food & beverage industries via our subsidiary company GTL.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Locations: Abuja and Onitsha, Anambra
Employment Type: Full Time
Duties
Administrative Duties:
- Act as the front-line customer service support for incoming and outgoing calls from customers, clients, potential clients, and doctors/centers for lab results.
- Provide other registration/clerical and billing support as required.
- Ensure proper housekeeping.
- Perform all duties and responsibilities with understanding and respect for the patient’s rights and strict confidentiality.
- Participate / support all company’s marketing and branding campaigns.
- Coordinate courier services and maintain professional and courteous behavior to ensure customer satisfaction.
- Perform other related duties as required.
Education, Qualifications & Experience
- B.Sc. / HND in Biological Sciences
- Previous Experience 2 – 4 years post-graduation experience
Knowledge, Skills, and Abilities:
- Excellent communication and interpersonal skills.
- Excellent computer skills
- Excellent organizational skills to manage multiple tasks promptly.
- Proficient use of clinical laboratory information systems.
Salary
N100,000 – N150,000 / month.
How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email
Application Deadline 31st January, 2025.
