Customer Service Representative

Compovine Technologies Limited is an indigenous company with the main aim of offering Information Technology, Sales and Services to individuals and corporate organizations. Compovine Technology Limited currently has branches in Ibadan, Abuja, Lagos, Lokoja, Kano, Kaduna, Jos, Minna, Port Harcourt and Enugu, and we are still expanding.

We are recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Ikeja, Lagos,
Employment Type: Full-time

Responsibilities

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Letting patrons know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Working with a team of CSRs and other departments to find appropriate solutions to problems

Requirements

  • Candidates should possess a B.Sc (Second class lower minimum) or HND (Lower credit minimum)
  • Must have 2 years cognate experience
  • Age bracket – 1988 – 2001.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title, Age, Class of Degree and Location as the subject of the mail

Application Deadline 31st January, 2025.

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