Don Quester Consulting is a Management Consulting Organization. We offer bespoke interventions focused on significantly improving individual effectiveness and organizational performance. Our customized solutions are focused on helping individuals, organizations and communities realize their potentials and express new possibilities.
Job Title: Customer Service Officer (CSO)
Location: Ikeja, Lagos
Employment Type: Full-time
Company: Mortgage Bank
Job Competency Requirements
- Provide exceptional customer service by addressing inquiries and resolving complaints.
- Assist customers with account-related services and transactions.
- Promote bank products and services to meet customer needs.
- Maintain accurate customer records and reports.
Required Qualifications and Skills
- Bachelor’s Degree in Business Administration or a related field.
- 2 years of experience in customer service within the banking sector.
- Excellent communication and interpersonal skills.
- Proficiency in customer relationship management tools.
- Problem-solving and conflict-resolution abilities.
Salary
- N120,000 – N170,000 Monthly.
Application Closing Date
27th February, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job title as the subject of the email.
