Inbound Management:
- Work closely with relevant stakeholder to ensure deliveries take place on time.
- Tracking of shipments, arranging transportation, and updating relevant parties
- Ensure documentation are in place before shipment is submitted to customs.
- Monitor status of all outstanding (GIT) orders and follow up as necessary.
- Coordinate with KN agents/ Kenya Distributors for a smooth process of every import process.
- Monitor and coordinate import processing for our internal customers as well as external.
- Ensure all documentation meets imports compliance regulations.
- Arrange details of shipments with forwarders, carriers as necessary for exports.
- Weekly reporting to the relevant stakeholder report to ensure information remains current.
- Provide timely and accurate information to incoming requests from internal stakeholders.
- Coordinate with Customer Service, Warehousing, etc to ensure the smooth handling of inbound orders.
- Shows personal initiative, is flexible and pragmatic, and able to portray and promote a positive image of the company’s vision, mission, and values.
- Works well within a team environment.
- Supplying clearing instructions with Customs tariffed invoice to forwarders.
- Checking documentation against purchase orders, i.e., pricing, part numbers, etc. TH according to the TH library.
- Following up with suppliers regarding back-orders and shortages
- File management (Filing)
- Attend to any queries from parties involved in effecting the freight movement
- Explain to the internal stakeholders, benefits, and implications of the various INCOTERMS
- Monitor documentation flow through internal departments; carriers; port authorities.
customs and depots and take appropriate action to ensure that all document requirements, deadlines, and priority specifications are adhered to.
Cost Control
- Raising of service PO for additional cost if applicable.
- Getting quotes from forwarders and checking pricing on forwarders’ invoices
- Monitoring freight percentages on all shipments
- Checking invoices against purchase orders and processing costings on SAP
- Making sure that all cost is in accordance with what has been quoted for clients.
Independence
- Carries out work activities independently, with a clear understanding of the desired direction and priorities based on the organization’s vision and strategy.
- Maintains good internal communications and contact with local and international colleagues.
- Ensure effective communication and information flow within the following stakeholder in the business. (Supply chain /Marketing/Finance/Warehouse/Clearing Agent/Suppliers/Planning/Procurement
Required Competencies Specific Knowledge, Skills & Tools
- Knowledge of Customs and Excise requirements for movement of goods.
- Good analytical skill sets.
- Excellent interpersonal, written, and oral communication skills with ability to assist with problem solving and delivering on expectations.
- Customer service oriented, must be able to handle a demanding customer environment good verbal and written English communication skills Work accurately, and high attention to detail.
- Proficient in Microsoft Office with at least intermediate Excel skills
- Confident communicator capable of dealing with staff at all levels Ability to work under pressure and meet deadlines.
- Ability to multitask and prioritise Good interpersonal skills.
Qualifications
- Certification in Customs Clearing & Forwarding. Logistics Diploma will be an advantage. At least intermediate excel level.
- Working experience of 4 – 5 years in Operations through Import activities for Medium / Large business.
- Working knowledge of SAP.
- Sound knowledge of shipping documents & procedures required.
Primary Location
Nairobi Office
Additional Locations
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
