Position: Customer Service Executive.
Number Required: 7
Ref: CSE-CC-4-09-2024
Key Responsibilities:
Swiftly respond to customer inquiries via phone, emails and social media, ensuring every
interaction is handled with professionalism and empathy
Maintain meticulous records of customer interactions and transactions, ensuring no detail is
overlooked
Collaborate closely with teammates to ensure every customer enjoys a seamless experience
from start to finish
Requirements:
Proficiency in Kiswahili (Tanzanian accent) Mandatory both spoken and written
Proficiency in English both written and spoken
Minimum of 1 year of customer service experience
Certificate, Diploma or Degree in any related field
Stellar communication and interpersonal skills
Ability to thrive in a fast-paced environment, juggling multiple tasks with ease
Computer literacy
If you meet the above requirements, apply through the link below on or before 6 th
of September 2024.
