Customer Fulfillment Officer

U-Connect is a HR Consultancy and Recruitment company located in Lekki phase 1 Lagos Nigeria.

Job Title: Customer Fulfillment Officer

Location: Lagos Island, Lagos

Responsibilities

    • Managing large amounts of inbound and outbound calls promptly.
    • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
    • Build sustainable relationships and engage customers by taking the extra mile.
    • Keep records of all conversations in our call centre database in a comprehensible way.
    • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
Interview preparation courses

Requirements

  • OND, HND preferablyin any field.
  • Not more than 27 years
  • Excellent communication and problem-solving skills.
  • Knowledge of customer service telephony and technology.
  • Proficient in the usage of Microsoft Word, Excel and other.

Monthly Net Salary

  • N138,923.91 Net Salary

Other Benefits:

  • HMO + Pension + Leave allowance + 13th Monthly.

Application Closing Date
15th January, 2025.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note: Only candidates living within Yaba, Surulere, Lagos Island, VI, Lekki should Apply.

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