U-Connect is a HR Consultancy and Recruitment company located in Lekki phase 1 Lagos Nigeria.
Job Title: Customer Fulfillment Officer
Location: Lagos Island, Lagos
Responsibilities
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- Managing large amounts of inbound and outbound calls promptly.
- Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call centre database in a comprehensible way.
- Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
Interview preparation courses
Requirements
- OND, HND preferablyin any field.
- Not more than 27 years
- Excellent communication and problem-solving skills.
- Knowledge of customer service telephony and technology.
- Proficient in the usage of Microsoft Word, Excel and other.
Monthly Net Salary
- N138,923.91 Net Salary
Other Benefits:
- HMO + Pension + Leave allowance + 13th Monthly.
Application Closing Date
15th January, 2025.
How to Apply: Interested and qualified candidates should Click Here to apply online
Note: Only candidates living within Yaba, Surulere, Lagos Island, VI, Lekki should Apply.