About the Role:
Reporting to the Head of Asset Finance & Leasing, the holder is responsible for receiving and reviewing customer requests and making the necessary recommendations as guided by the Bank policy.
Key Responsibilities:
- Ensuring completeness of the credit applications received, analyzing them with accuracy, professionalism and high integrity as guided by the bank credit policy and existing product guidelines.
- Ensuring that credit approvals are sought at appropriate authority/within internal credit policies, as set by the management, Board of Directors, as well as CBK Guidelines.
- Ensuring that the credit proposals are processed within the agreed SLAs and submitted to the Credit Department, to achieve the set TAT.
- Conducting site and customer visits with the Relationship Managers to understand our customers’ and partner businesses, and structure appropriate solutions to suit their requirements.
- Handling all internal and external enquiries regarding the Bank policies, and credit applications received at the department, or submitted to either Credit, MCC, or
BCC for consideration. - Training, guiding, and mentoring the bank staff on asset finance requirements and bank credit policy, to ensure minimal gaps in the transactions translating to optimal customer experience.
- Portfolio monitoring to ensure quality of all credit granted and proposing appropriate remedial actions from lessons taken.
- Handling customer information and documentation professionally and maintaining the expected customer confidentiality as guided by the consumer protection and Data Protection Acts.
Personal Competencies:
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Strong analytical and problem-solving skills with a knack for numbers.
- Goal oriented with ability to work under minimal supervision.
- High standards of integrity and professionalism.
Skills & Qualifications:
- Minimum of a first degree from a recognized University.
- 3 Years Experience in a bank, or in a Credit environment.
- Experience in a similar role or a good understanding of credit processes shall be an advantage.
Application Procedure:
If interested in the above position and meet the requirements indicated, present your application via the DTB Website Career Portal: https://dtbk.dtbafrica.com/careers
Deadline for receiving applications is February 20, 2025
NB: Only successful candidates will be contacted.
