Who We Are:
BuuPass works with transport operators to provide digital solutions that seamlessly facilitate convenient and reliable movement for commuters. We work with bus, shuttle, train and flight operators to create seamless booking solutions. So far BuuPass has processed over 16 million bus, train and flight tickets in Kenya, Uganda, Tanzania & South Africa.
What you’ll do
The Corporate Sales & Ticketing Executive will manage corporate business partner sales and ticketing inquiries for airline, hotel, and car hire, ensuring customer queries are resolved promptly.
Principal Accountabilities (Key Performance Areas):
Corporate Partners Sales & Ticketing:
● Prudent management of booking requests from corporate business partners, including new bookings, changes, cancellations, and refunds.
● Ensure quick turnaround (within 24 hours) of corporate partners’ phone queries and emails.
● Maintain nil or minimal complaints from corporate partners.
Reporting (Internal & External):
● Prepare and submit daily, weekly, or monthly sales reconciliation reports for business partners.
● Prepare and submit monthly business partners’ performance reports to management for analysis and
decision-making.
● Ensure reports are submitted by the 5th day of the subsequent month.
Periodic Visits to Corporate Business Partners:
● Conduct periodic visits to corporate business partners to strengthen business relationships.
● Maintain a quarterly log of business partner visits and feedback.
● Foster personalized relationships with business partners and receive compliments from them.
Qualifications
● At least 2 years’ experience in Corporate Travel Management (airline, hotel, and car bookings) within a busy travel agency.
● Diploma in IATA Travel & Tourism /Hotel Management/Sales & Marketing
● University degree from a recognized university a plus
● Proficiency in Amadeus and/or Travelport GDS
● Knowledge of Kenyan Corporate Travel Market
● Good command of MS office applications
● Strong selling and negotiation skills.
● Ability to relate well with internal and external customers.
● Good analytical, problem-solving, judgment, and decision-making skills.
● Excellent communication (written and verbal) skills.
Salary : KES 50,000 gross + commission
Application Deadline – 1st July 2024
