The Embassy is seeking to recruit a resourceful, proactive and flexible individual with previous
experience in a similar environment to fill the position of Consular Officer at the Embassy of Ireland
in Nairobi. The Embassy of Ireland in Nairobi is accredited to Kenya, Eritrea, Somalia and Sudan.
The Consular Officer will work on all aspects of consular work for the Embassy of Ireland in Nairobi.
The Consular Officer will support the Embassy to provide a high quality, consistent and efficient level
of service to our citizens and clients who are living in, or visiting, Kenya and our other countries of
accreditation.
The Consular Officer will be required to develop a detailed knowledge of the various processes for
consular services – visa applications, passport applications, other consular services, as well as for the
provision of consular advice and assistance.
The Consular Officer will be required to be proficient in a range of ICT skills in order to be trained to
use the various software systems used by the Embassy.
The Consular Officer will be required to develop familiarity and understanding of the wider work of
the Embassy, to be familiar with the Mission’s Strategy and Business Plan, and more broadly with
the Department of Foreign Affairs High Level Goals and Objectives.
Roles and Responsibilities:
The precise range of duties will vary over time according to the needs of the Embassy, but will
include the following:
Consular Services Delivery and Monitoring
Taking receipt of and processing visa applications for travel to Ireland, and liaising with
Headquarters in Ireland, including the Department of Foreign Affairs and the Department of
Justice on any issues;
Taking receipt of and processing applications for passports, Foreign Birth Registrations,
emergency travel documents, and other consular services as required;
Assisting the diplomatic staff at the Embassy in providing consular assistance to Irish citizens
and their families;
Records and Database Management
Maintaining quality consular records in accordance with organisational policies;
Compiling, editing and submitting reports on consular activities as required by the Embassy
and/or Department of Foreign Affairs;
Maintaining a sufficient stock of visa stickers, passport forms and other necessary
documentation, at all times;
Travel advice and security developments
Remaining abreast of security developments and other issues of relevance to the Embassy’s
consular and travel advice in relation to our countries of accreditation, and ensuring that the
Embassy’s website and travel advice remains up to date.
Support functions
Other duties as required from time to time and directed by the Ambassador and other
diplomatic staff at the Embassy.
There will be a requirement for some “on-call” work outside of regular office hours.
Essential Requirements candidates must be able to demonstrate:
Candidates must have a degree, preferably in disciplines such as:
Business or Public Administration
Office Management
Social Sciences
Candidates must have a minimum of 5 (five) years’ professional experience in a customer
facing role;
Candidates must have previous experience in consular services provision and/or general
office administration;
The candidate must demonstrate using work-based examples of excellent interpersonal
skills, being persuasive, working in a team but also dealing effectively with people in
external organisations;
The candidate must provide evidence of flexibility, efficiency and effectiveness showing
strong organizational skills and excellent attention to detail;
The candidate must be able to work under pressure and to manage multiple tasks,
prioritising based on importance and urgency;
The candidate must have strong analysis and judgement, and be able to present clear
conclusions or recommendations from analysis of different sources and types of
information;
The candidate should provide examples of being solutions-oriented, and committed to
delivering results, including by adapting approach if necessary;
The candidate must be fully bilingual in English and Kiswahili (language test may be included
as part of the shortlisting process);
The candidate must demonstrate using examples, their working knowledge of Microsoft
Office Suite (Outlook, Word, Excel);
The candidate must demonstrate integrity and honesty, including through provision of
relevant references from current or recent line managers.
A current police clearance certificate must be provided.
All applicants must have a permanent legal right to reside and work in Kenya.
Desirable Skills and Experience:
A good understanding of the role of the Department of Foreign Affairs of Ireland and the
Embassy of Ireland in Kenya;
The successful applicant will work alongside other employees of the Embassy, and will
report directly to the Second Secretary at the Mission. Previous experience in a diplomatic
mission is desirable;
Further third level qualifications are an advantage, particularly in the areas of Business
Administration of a field relevant to the work of the Embassy.
Terms and conditions of employment:
The successful candidates will be hired on a fixed-term contractual basis and will be based at
the Embassy of Ireland in Nairobi.
Monday to Friday, 40 hours per week, with standard office hours from 8am to 4pm and
some outside of regular office hours.
Annual Leave entitlement 21 days per annum.
The starting salary for the position is KSH 2,351,182 gross per annum, paid locally on a
monthly basis. Salaries are paid direct to a bank account, therefore, the successful candidate
must have a bank account.
Pension and medical plans are available to staff.
