Description
About the Organization.
MQG Healthcare is a social enterprise incubated by the Center for Public Health and Development dedicated to improving healthcare outcomes through innovative medical technologies.
We specialize in the sale of high-quality medical equipment and non-pharmaceuticals as well as the commissioning and installation of medical infrastructure including medical oxygen plants and hospital piping systems.
Beyond equipment we are committed to building healthcare capacity through training programs for medical professionals.
As part of our growth strategy to full commercialization; we are expanding our coverage in the Western region and have launched a new showroom in Kisumu making our solutions more accessible to healthcare providers in the area.
Role Objective.
The Commercial Sales Representative is responsible for driving sales- developing relationships with clients and ensuring the growth of the company’s market share in the medical equipment and non-pharmaceutical sector.
This role requires a combination of technical knowledge; strong communication skills and business acumen to achieve sales targets.
Key Responsibilities.
1. Sales & Business Development.
• Identify and target potential clients and customers.
• Promote and sell medical equipment and non-pharmaceutical products to hospitals- pharmacies and other healthcare providers.
• Negotiate contracts and pricing agreements in line with company policies.
• Meet or exceed sales targets and Key Performance Indicators set by the management inline with our business building blocks.
2. Customer Relationship Management.
• Maintain regular contact with clients and provide timely responses to inquiries.
• Build and sustain long-term partnerships with key stakeholders in the medical industry and influencers.
• Conduct follow-ups to ensure customer satisfaction and resolve any issues.
3.Product Knowledge & Training.
• Stay updated on the latest medical technologies and non-pharmaceutical products.
• Conduct product demonstrations and training for customers and healthcare professionals and participate in CMEs .
• Provide technical support and troubleshooting assistance as required.
4. Market Intelligence & Reporting.
• Monitor market trends- competitor activities and customer needs.
• Provide management with regular reports on sales performance-customer feedback- and industry developments.
• Recommend strategic initiatives to enhance sales and customer engagement.
Education
•Bachelor’s degree.
•Strong understanding of medical equipment and non-pharmaceutical products.
•Ability to travel within assigned territory as required.
•Proficiency in CRM software and Microsoft Office Suite.
Experience
•3+ years of experience in sales within the medical equipment or healthcare industry.
•Proven track record of meeting and exceeding sales targets.
Skills
•Excellent communication-negotiation-and presentation skills.
•Strong interpersonal and relationship-building skills.
•Good communication skills.
•Problem solving skills.
