Collection/Relationship Officer (3 Positions)

Position: Collection/Relationship Officer (3 Positions)

Location: Kampala City Centre

About Us:

Uwezo Microfinance Financial Services Limited is a fast-growing financial institution dedicated to providing innovative financial solutions.

We are seeking dynamic and self-motivated

Collection/Relationship Officers to join our team and support our growing client base.

Key Responsibilities:

  • Collect and bank customer repayments in a timely and secure manner.
  • Build a portfolio and maintain strong relationships with clients to ensure loan repayments.
  • Educate customers on loan terms, repayments, and financial discipline.
  • Identify and resolve repayment issues proactively.
  • Maintain accurate records and provide daily collection reports.

Requirements:

  • Bachelors Degree/Diploma/Certificate in Business Administration, Finance, Marketing, or a related field.
  • “O” Level Certificate with a credit in English and Mathematics (added advantage) and at least 2 principal passes at “A” Level.
  • Fluency in Luganda (spoken and written).
    Strong interpersonal and communication skills.
  • High integrity and ability to handle cash securely.
  • Prior 1 to 2 years’ experience in collections, sales, or customer service is an advantage (freshers are encouraged to apply).
  • Age: 20-35 years.

Benefits:

  • Net Salary: UGX 400,000 per month.
  • Commission: Earn on every successful loan repayment collected.
  • Performance Bonus: For top performers.
  • Daily Benefits: Breakfast, lunch, and airtime provided.
  • Medical Insurance: Available after 1 year of service.
  • Career Growth: Opportunities for promotion and professional development.

How to Apply:

Submit your application, CV and academic documents to

[email protected]. Alternatively, you can hand-deliver your application to the HR Manager at Totala Business Centre, Suite TBC 8-15, Namirembe Rd, Kampala, Uganda.

Note:

  • Only shortlisted candidates will be contacted.
  • Interviews and job offers will be conducted on a rolling basis – first-come, first-served.

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