POSITION: COLLECTION/PORTFOLIO OFFICERS
Baron Capital Limited is a leading financial institution in Kenya, committed to delivering exceptional banking solutions to our esteemed clientele. We are currently seeking a dynamic and experienced Collection Officer to join our team and contribute to our mission of providing top-notch financial services.
RESPONSIBILITIES:
- Maintain the loan book register
- Document and liaise all early payments with the Portfolio Manager
- Update PAR report as per the policy
- Update the Pipeline report by COB
- Ensure fleet has valid insurance policies
- Report all accident cases to the Portfolio Manager
- Ensure a smooth payoff and finalise on documentation for clients
- Prepare demand letters for approval
- Ensure that Proclamation and Disposition
Letters are sent to clients - Prepare repossession letters for approval
- Check condition of car, inspect, refurbish and document as per policy
- Ensure all vehicles are accounted for
- Attend auctions on behalf of the Company
- Prepare loan restructuring application and account statement
- Send chattels to the lawyer for registration
- Maintain world class customer service to all clients
- Attend departmental meetings, present portfolio reports
REQUIREMENTS:
- Degree or Diploma in a relevant field
- Previous work experience in collection is a must
- Strong communication and interpersonal skills
- Great customer service skills
- Strong time planning and multi-tasking skills
- Highly motivated and ambitious individual with unquestionable integrity
- Previous experience in debt collection or a related field is preferred.
- Strong communication and negotiation skills.
- Excellent organizational and time management abilities.
- Proficiency in data entry and record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- Valid driving license.
Submission date:
30th August 2024
Interested candidates are encouraged to submit their resume and cover letter indicating expected salary to [email protected] with the subject line “Collection Officer Ongata Rongai”. Please include details of your relevant experience and why you believe you are a suitable candidate for this position
