Join our team at Marsh in the Kampala office as a
Client Relationship Manager M/F
This is a fantastic opportunity to be part of an established and client-focused team. As a Client Relationship Manager, you will have the chance to build and maintain excellent relationships with our clients, providers, and colleagues across the Group.
What’s in it for you :
- Be part of a reputable and recognized brand in insurance brokerage by working with and learning from industry leading experts in the field.
- Flexible work environment (hybrid work), allowing you to achieve a healthy work-life balance.
- You will have the opportunity to collaborate with a diverse range of professionals and develop your skills, opening doors to interesting internal development and growth.
We will count on you to :
- Driving the business strategy for the department.
- Developing new business opportunities.
- Leading and managing client portfolios.
- Ensuring financial Management and Reporting (Credit Control; Forecasting; Budgeting and Expense Control)
- Taking ownership for all technical functions including all product development and policy wording enhancement for clients policies.
- Participating in contentious claims.
- Maintaining good client and Insurance Market relationships.
- Collation of underwriting information.
- Closing to markets/obtaining market confirmation of cover.
What you need to have :
To be successful in this role, you must be self-driven, have a team spirit and a minimum of 5 years’ experience in insurance and client management.
- Strong presentation, negotiation, written and verbal communication.
- Problem-solving, and administration skills.
- A customer service-oriented mindset, initiative
- Tenacity, and meticulousness are essential.
Additionally, you should have a first degree in any field and a professional insurance qualification. Established relationships with the Uganda and regional insurance market are an added advantage.
About us :
Marsh is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.
