Redeem’s mission is to protect widows and orphans from violent abuse and exploitation by:
Awakening the world to the need to defend the orphan and the widow in the twenty-first century;
Assembling the resources needed to protect the world’s most vulnerable widows and orphans;
Assisting law enforcement in real cases that restore victims and restrain their abusers; and
Amplifying law enforcement protection through community engagement and capacity building.
We are currently implementing a program in Uganda to protect widows and orphans from the devastation of
land grabbing with plans to expand our defense of the vulnerable into other countries in the future.
As Redeem’s Casework Team Lead, you will be responsible for leading the efforts of a talented multi-disciplinary
team to protect a vulnerable population of roughly 250,000 widows, orphans and dependents from land
grabbing by intervening in individual land theft cases and ultimately creating a deterrent impact that will drive
down victimization rates among widows and orphans across your project area. Specific responsibilities include:
Leadership
● Supporting the Uganda National Director and leadership in setting and refining Redeem’s strategy in Uganda;
● Fostering a workplace culture in your casework team that is consistent with Redeem’s mission and values;
● Ensuring that all team activities team are consistent with Redeem’s program strategy and hedgehog principle;
Team Management
● Supervising a multidisciplinary casework team consisting of two attorneys, two investigators, two social workers,
one community liaison, one casework administrator, one field specialist and one administrative specialist;
● Ensuring that your assigned casework team is well-coordinated and successful in achieving its objectives (i.e.,
maximizing the number of land grabbing victims restored, criminals prosecuted and ultimately abuses prevented);
● Coordinating the efforts of casework team staff to ensure the efficient allocation of resources and workload;
● Recruiting, vetting, hiring, supervising, evaluating, disciplining and terminating casework team staff members;
● Providing team members with guidance on technical issues arising in their casework (e.g., intake decisions);
● Overseeing the accurate and timely collection and reporting of team and individual performance data;
● Collaborating with Redeem’s Director of Program and subject matter experts to improve program quality;
● Collaborating with Redeem’s M&E Team in accurately and timely measuring your casework team’s impact;
● Ensuring casework team compliance with internal policies and relevant statutes, laws and regulations;
Advocacy
● Representing the team and the organization with political, cultural, and religious leaders in your project area;
● Ensuring that your casework team receives the operational and programmatic support it needs to succeed;
● Mentoring, advising and building capacity in our local law enforcement partners (e.g., UPF, ODPP and Judiciary);
● Advocating on behalf of Redeem, its model, its team, its partners and its clients with relevant authorities;
Miscellaneous
● Communicating with donors, supporters, media and other outside parties about Redeem’s work;
● Contributing to the review and design of Redeem’s organizational systems, guidelines and policies;
● Participating in Redeem’s professional development and spiritual formation activities;
● Supporting other teams within Redeem in the achievement of their objectives; and
● Completing other duties as assigned
Redeem strives to build a culture of Christian excellence that reflects the following four core values:
We love each other well;
We don’t make easy things hard;
We measure by results; and
We are joyful in our work.
Redeem is looking for a highly skilled and responsible individual who will reflect these values while
enhancing the delivery of Uganda’s program to protect Uganda’s widows and orphans from predatory
eviction. Specific attributes include:
Experience
Required: Bachelor’s degree or professional equivalent in program management, law or other relevant field,
Required: Five or more years of professional experience in program management and/or the justice sector;
Preferred: Two or more years of experience in team supervision and/or program management;
Preferred: Experience in multiple justice-sector disciplines (e.g., law, investigations, social work, corrections)
Preferred: Hands-on experience with Redeem’s casework intervention model and/or similar models;
Preferred: Experience working in start-up, international, matrixed and/or faith-based organizations;
Skills
Required: Fluency in English and Lugisu with excellent written and oral communication in both;
Required: Next-level leadership, emotional intelligence, and relationship building capacity;
Required: Confidence-enhancing written work product, oral communication and public speaking;
Required: Computer literacy with strong capacity in word processing, email and data analysis;
Preferred: Working knowledge of Uganda’s legal system, penal code and land and/or succession law;
Preferred: Knowledge of multiple justice-system related disciplines (investigations, law, social work)
Preferred: Understanding of Google business suite and digital project management tools;
Attributes
Required: Mature Christian faith;
Required: High degree of personal and professional integrity and trustworthiness;
Required: Strong teamwork, interpersonal skills and ability to work on a multidisciplinary team;
Required: Excellent independent professional judgment and ethical decision-making;
Required: Innovative and creative problem solving in the face of complex nuanced issues;
Required: Persistence and tenacity in the face of difficult problems or challenges;
Required: Commitment to meet deadlines and achieve results in a fast-paced environment; and
Required: Love-motivated service orientation toward colleagues, partners and even adversaries.
The Casework Team Lead will report to the Director of Program Management. The Casework Team Lead can
and should be referred to as the Program Manager externally if it eases understanding for external parties.
The position will be based in Mbale, working primarily in the Bugisu sub-region with occasional travel
throughout Uganda.
Interested applicants should CLICK HERE TO APPLY by Friday, 30th August, 2024.
