Are you a great communicator who thrives in a fast-paced environment? Suka Ride is looking for a Call Center Agent to provide top-notch customer support and ensure seamless communication with our users.
Key Responsibilities:
Handle incoming and outgoing customer calls
Assist drivers and passengers with inquiries and issue resolution
Provide excellent customer service and maintain a high satisfaction rate
Record and report call data for service improvements
Qualifications:
Strong communication and problem-solving skills
Previous experience in a call center or customer service role is a plus
Ability to multitask and work in a fast-paced environment
Fluency in Swahili and English
Contract Terms: 3 to 6 months, with potential for extension based on performance.
Application Deadline:
13th February 2025, 4:00 PM (East Africa Time)
How to Apply:
Send your resume to [email protected]
