Who We Are:
S&S is a vertically integrated textile solutions provider based in Ruiru, Kenya. We design, produce, and distribute a vast array of textile consumer solutions in Sub-Saharan Africa under our two brands butterfly® and texStyle®.
For further information about us, kindly visit our website: corporate.spinners.co.ke / www.spinners.co.ke
What drives us:
Our energy, focus, and commitment are directed toward living our Purpose which is: Empower Africa’s Potential and Authenticity. We thrive in providing exceptional solutions to our customers proactively in a way that leaves them feeling valued and totally fulfilled; and to have S&S as their preferred Textile Solutions Provider.
Our Team is made up of purpose-driven, Committed, Curious, and Exponentially driven people who strive to add value in all they do – with the Customer in mind always.
About the Role
Core Responsibilities
Gather and analyze business requirements:
- Interview stakeholders to understand their needs and goals.
- Document and prioritize requirements.
- Identify and assess risks.
Design and implement solutions.
- Develop system specifications and prototypes.
- Work with developers to implement solutions.
- Test and debug systems.
Business Process Optimization
- Continuously optimize customer-facing systems for ease of business and exceptional customer experience.
- Continuously optimize internal business systems for optimum efficiency and agility.
- Train and support users for optimum system utilization and productivity.
Project Management and Support
- Assist in project planning, scheduling, and resource allocation.
- Track project progress and report on milestones and deliverables.
- Manage project risks and issues and propose mitigation strategies.
Key Deliverables
Personalized & Progressive Customer Relationships
- Ensure systematic management of customer relationships throughout the customer lifecycle, from acquisition to growth.
- Optimize for scalability and cost-efficiency.
Personalized Customer Experience & Ease of Doing Business
- Improve overall customer experience and make this a source of competitive advantage for the company.
- Optimize for scalability and cost-efficiency.
Efficient & Interconnected Supply Chain
- Deploy solutions to achieve a seamless and interconnected supply chain, from raw material to fulfillment stage.
- Enable on-time fulfillment with lean inventory.
- Optimize for scalability and cost-efficiency.
Efficient & Effective Product Innovation
- Enable systematic translation of in-depth learnings into new products and roll out.
- Optimize for scalability, collaboration, speed, and product success.
Key Decision Making
- Suggest and implement optimal ways to gather requirements as per defined focus areas.
- Independently explore and suggest solution options to Team Lead – IS & BI for approval.
- Suggest execution plan for approved solutions to Team Lead – IS & BI for approval.
- Execute multiple assigned projects at any given time in quarterly cycles.
Qualifications
- Bachelor’s degree in IT, Information Systems, Computer Science, or any related field required.
- Related certifications such as Certified Business Analysis Professional (CBAP®) will be an added advantage.
- A certification in Project Management e.g., PRINCE2, PMP, Agile certifications etc., will be an added advantage.
- Previous experience with Microsoft Power Apps and/or other low code platforms would be an added advantage.
- Previous experience implementing an ERP or other enterprise-wide applications would be an added advantage.
- Minimum 2-3 years’ experience in a similar role.
- Proven track record and experience designing and delivering business solutions that meet the needs of both customers and internal stakeholders.
Key Skills & Competencies
- Business systems analysis
- Change management
- Stakeholder management
- In-depth knowledge of business processes and information technology (which includes good working
- knowledge of Microsoft 365, Microsoft Office Suite, VBA, SQL, and a high-level programming language such as Python)
- Analytical, critical thinking and problem solving
How to Apply:
Please send your resume to [email protected] with the subject line “Application: Business Systems Analyst.”
Kindly note that only shortlisted candidates will be contacted.
