Job Summary
To support delivery of targeted retail business (non-medical) growth with the right parameters.
Job Description
Business Development- Retail
- Relationship Management of retail agents to deliver targeted premium outputs.
- Pipeline business management, quotation processing and transmitting the same agents within TATs.
- Debt Management as per the debt management standard.
- Draw up and operationalize SLAs with agents for differentiated service delivery.
- Adhere to inter-departmental service level standards in liaison with underwriting team across the branches.
- Renewal follow-up to achieve the renewal retention ratios.
- Champion cross selling for retail business
- Coordinate head office agents’ activities.
Market Intelligence
- Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
- Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
- Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.
Financial
- Debt management as per the debt management standard
- Manage and control expenditure for travel, events, and promotional items.
- Plan assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.
Operations & Compliance
- Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
- Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.
Education and Experience Required:
- Degree in Commerce, Insurance, Law, Business Administration
- Progressing/Qualified ACII or IIK
- At least 5 years in Insurance Sales/or Underwriting
Knowledge& Skills:
- Influencing and negotiation
- Team building
- Relationship management
- Interpersonal skills
- Networking
- Service level management
Competencies:
- Adhering to principles and First Assurance values
- Relating and networking
- Deciding and initiating action
- Planning and organizing
- Entrepreneurial and commercial thinking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
