Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa.
Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East
Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over
450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi. It is the only ISO certified
insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock
Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management
and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit
www.JubileeInsurance.com.
We currently have an exciting career opportunity for a Business Development Officer, IPMI within Jubilee Health
Insurance Limited. The position holder will report to the Manager – Strategic Partnerships and IPMI and will be based
at our Head Office in Nairobi.
Role Purpose
We’re seeking a savvy Business Development Officer – IPMI who possesses a comprehensive understanding of health insurance
industry, particularly within international private medical insurance to drive rapid client growth and maintain portfolio management.
You will cultivate and expand existing intermediary/client relationships, identify, and capitalize on growth opportunities, and ensure
seamless client and product servicing, exceeding expectations and providing operational excellence.
Key Responsibilities
1. Drive portfolio retention and revenue growth by offering the full range of Jubilee Health insurance solutions. Achieve
this through customer-centric strategies.
2. Nurture excellent relations with intermediaries and other distribution channels through regular contact to facilitate a
steady inflow of business and cost-effective client management.
3. Facilitate timely preparation of new business quotations and presentations, and closely follow up to convert them into
business.
4. Manage insurance processing and contracting, Customer support, contract administration, and enrolment and eligibility.
5. Participate in the annual review process of insurance policies and make recommendations on renewal proposal.
6. Conduct market research and consistently monitor and provide Insurance market intelligence and identify potential for
both business acquisition and strategic planning.
7. Conceptualize new initiatives for increasing sales and top-of-mind recall amongst potential clients.
8. Identify marketing opportunities by studying client’s requirements; defining market, competitor’s share, and
competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
9. Creating a database on prospective clients. Maintaining constant touch with them by identifying key stakeholders and
decision-makers
10. Generate weekly/ monthly/ quarterly / annual business reports in accordance with agreed key performance indicators
as well as IPMI Market research.
11. Sustain rapport with key accounts by making periodic visits; exploring specific needs; and anticipating new
opportunities.
12. Build and maintain cohesive relations with team members, product specialists, departments, and colleagues of Jubilee
Health Insurance.
13. Ensure all work carried out is conducted in accordance with the company values, compliance and regulatory policies.
14. Ensure quality standards set are adequately followed within the area of operations under your profile.
Key Skills and Competencies
1. Health Insurance Expertise
2. Market Knowledge within the international health insurance market, including emerging trends, competitor products, and
market segmentation.
3. Sales and Business Development Skills
4. Capability to build and maintain strong relationships with key stakeholders, including clients, brokers, underwriters, and
internal teams, to ensure customer satisfaction and retention
5. Strong verbal and written communication skills to effectively convey the value proposition of IPMI products, negotiate
terms, and deliver presentations to diverse audiences.
6. Proficiency in analyzing market data, sales metrics, and performance trends to inform strategic decision-making and
optimize business development efforts.
7. Ethical Conduct: Commitment to upholding ethical standards and regulatory compliance in all business dealings, ensuring
transparency, integrity, and trustworthiness in client relationships.
Qualifications
1. Bachelor’s degree in business or insurance related course
2. Professional Insurance certification such as CII or COP is an added advantage.
3. Experience in IPMI Employee Benefits is an added advantage.
4. Proven track record of achieving and exceeding set targets.
Relevant Experience
Minimum three (3) years experience in business development (Insurance/Financial services) with both corporate
and/or individual customers.
If you are qualified and seeking an exciting new challenge, please apply via [email protected]
quoting the Job Reference Number and Position by 10th July 2024
Only shortlisted candidates will be contacted
