Company Description
Rafode Ltd is a non-deposit taking Microfinance Institution Headquartered in Kisumu with the mission of promoting financial and social support to its clientele. Our aim is to provide affordable financial services and renewable energy products to active micro entrepreneurs and households in the rural areas.
Role Description
Rafode seeks to hire a Business Development Officer to be based in Kapenguria, West Pokot County. The role holder will be directly responsible for the entire loaning process including client management. He/She will be responsible for recruiting members and marketing Rafode products, ensuring prompt and complete collection of loans.
Key Responsibilities
- Identify, initiate and manage strategic community partnerships that increase quality.
- Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services.
- Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning the organization as a leader in alternative financing.
- Support public relations with client success stories.
- Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process;
- Convert potential clients into borrowers and effectively retain clients;
- Sell Rafode products and follow-up regularly in case of default according to policy;
- Obtain information and documentation for individuals that qualify for a loan.
- Ensure quality control of all data entry and provide customer service to our clients’ inquiries about Rafode’s loan program and requirements.
- Interview prospective borrowers and assess their ability and willingness to repay a loan.
- Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval.
- Meet with clients at loan closing, ensuring that all paperwork is accurate and that information regarding loan is properly disclosed to client.
- Work with clients on a one-on-one basis to deliver a range of financial education services targeted to their individual needs. These include record keeping assistance, cash-flow management and credit management.
- Ensure strong loan performance, including on time payments.
- Take a participative and active role in the overall implementation of Rafode Micro finance program.
Qualifications
- Diploma in Community Development, Business administration or any other relevant qualification
- Experience in credit and microfinance.
- Ability to analyze market trends and customer needs.
- Experience in client mobilization and client recruitment.
- Strong communication and negotiation skills.
- Results driven and customer focused.
- Ability to meet targets and deadlines.
- Problem solving skills, analytical and critical thinking skills.
- Ability to make sound Judgment.
- Computer skills.
How to Apply:
Interested candidates are invited to submit their updated CV along with a cover letter to [email protected] clearly indicating day time telephone contacts and email address. Kindly indicate the position you are applying for as SUBJECT of the email i.e. BUSINESS DEVELOPMENT OFFICER-KAPENGURIA. All applications should reach us on or before 15th August 2024.
Rafode Limited is an equal opportunity employer and does not discriminate in its employment and recruitment practices. Only shortlisted candidates will be contacted.
