Business Development Manager

Position Title: Business Development Manager

Location: Nairobi, Kenya

Department: Sales

Company Overview: PYCS is a fintech company committed to providing innovative solutions that empower businesses and individuals. Our payments solutions serve a diverse clientele, including companies, banks, fintechs, and remittance companies. We also specialize in mobile money integration, bulk SMS and USSD services, mobile banking for SACCOs, and digital lending software.

Position Summary: The Business Development Manager is responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, managing the sales cycle, and closing deals. This role requires a self-driven, strategic thinker with a passion for selling software solutions and a track record of meeting and exceeding sales targets.

Key Responsibilities:

• Develop and execute a strategic sales plan to achieve sales targets and expand the customer base.

• Identify market trends, competitor activities, and customer needs to inform sales strategies.

• Create and maintain a sales pipeline to ensure a steady flow of prospects and leads.

• Conduct cold calls, email campaigns, and networking to generate new leads.

• Qualify leads to ensure they are a good fit for our solutions.

• Maintain accurate and up-to-date records of all sales activities in the CRM system.

• Manage the entire sales cycle from prospecting to closing deals.

• Develop and deliver compelling presentations and product demonstrations to potential clients.

• Prepare and present proposals, negotiate terms, and close sales.

• Build and maintain strong, long-lasting client relationships.

• Understand client needs and provide tailored solutions to meet their requirements.

• Act as a trusted advisor to clients, offering insights and recommendations to help them achieve their business goals.

• Set and achieve sales targets and performance KPIs.

• Monitor and report on sales performance, providing regular updates to senior management.

• Continuously improve sales processes and techniques to enhance performance.

• Work closely with the marketing team to align sales and marketing efforts.

• Collaborate with product development and customer support teams to ensure customer satisfaction.

• Participate in team meetings and contribute to the overall success of the sales team.

Requirements

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.

• 5+ experience in business development, sales, or a related role, preferably in the software solutions industry.

• Strong understanding of the sales cycle, including prospecting, qualifying, presenting, and closing deals.

• Excellent communication, presentation, and negotiation skills.

• Ability to articulate the value of software solutions to clients clearly.

• Self-driven, with a strong sense of initiative and the ability to work independently.

• Strong organizational and time management skills, with the ability to manage multiple priorities.

• Proficient in using CRM software and other sales tools.

• Demonstrated track record of meeting or exceeding sales targets and performance KPIs.

Key Competencies:

• Strategic Thinking: Ability to develop and execute effective sales strategies.

• Hunter Mentality: Proactively seek out and pursue new business opportunities.

• Detail-Oriented: Strong attention to detail in all aspects of the sales process.

• Performance-Driven: Focused on achieving sales targets and performance KPIs.

• Communication Skills: Excellent verbal and written communication skills.

• Negotiation Skills: Strong negotiation skills to close deals effectively.

• Customer Focus: Committed to understanding and meeting the needs of clients.

• Time Management: Ability to manage time and prioritize tasks effectively.