BUSINESS DEVELOPMENT MANAGER
Business Development Manager will be a product champion in supporting the pre-sales for the assigned portfolio and also responsible for building positive relationships with clients on those products while ensuring that customers and key stakeholders are kept up-to -date with product development to achieve commercial value and company goals. The Business development Manager primary goal will be to deliver the sales targets assigned and also meet/exceed customer expectations.
ROLES AND RESPONSIBILITIES
Product champion and Product Sales Support
• Meeting sales targets and customer expectations in line with the portfolio.
• Product Strategy and Plan. Champion annual plans on our solutions, articulating the needs / pain points from our clients, how they evolve and how our Product respond to these needs and how we differentiate from competitors.
• Champion and support the sales process for company product lines assigned to the existing and potential client.
• Making effective sales representations to prospective clients and follow up on potential opportunities.
• Successfully promote the company’s interests, increase market share and grow product sales by identifying new markets.
• Product Marketing and Communication. Together with the Management team and marketing teams, develop the product narrative, as well as communication plan and contribute to its execution.
• Protection, growth and development of the already existent client base. Retain existing customers and grow the customers on current product line annually.
• Ensuring that inquiries and proposals materialize and requests are responded to appropriately and in a timely manner.
• Proactively pursue new business and sales opportunities
• Prioritize product new features based on customer needs, business potential, and technical platform scalability.
• Regularly perform pricing and competitive analysis by customer channel and recommend strategies to improve market position, improve quality or reduce costs.
• To be the lead in all pre-sales engagements .e. demos, sizing, solutioning etc.
Gather Market and Customer insights & customer intimacy
• Support strategic initiatives of developing customer intimacy to maintain and grow the business
• Monitoring and evaluating competitor activity, provision of market information and intelligence.
• Provides technical-commercial insights to the Product Managers, Software development.
• Conduct market surveys, identification and pursuance of market opportunities locally and regionally to improve access.
• Deliver product expertise, quotations, negotiation support and if needed hands on support with demo’s to clients on product portfolio assigned.
• Organization of interactive programs to disseminate market information.
• Making accurate and rapid cost calculations and providing clients with quotation
• Work with internal departments such as the Marketing or Product development teams to engage audiences and clients more deeply
• Possess deep knowledge of business product offering and value proposition
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Be a brand ambassador and reflect company values at all times on our products.
KEY PERFORMANCE INDICATORS
• KPIs will issued separately; annually and will be signed every year
PROFESSIONAL QUALITIES
Teamwork
• Collaborate with relevant teams such as Software development and Operations
• Communicate effectively Market expectations on product portfolio.
• Provide feedback to relevant teams as required
• Abilities to collaborate effectively with top management and functional heads
REQUIRED QUALIFICATIONS
• Degree in Computer science, Information Technology and related fields.
• Team management and sales experience
• Strong business acumen and experience in b2b sales presentation
• Strong Customer / Service orientation and technical know-how.
• Experience in understanding Service level agreement
• At least 8 years’ experience in the IT field with technical sales competencies.
• Interpersonal skills (power of persuasion, conviction and well-argued reasoning, proven to maintain & build up relationships and networks with relevant decision makers and stakeholders)
Send your application to [email protected] by 31st March 2025
