Business Development Lead

Company: Shamiri Health

Role: Business Development Lead

Location: Nairobi (HQ in Kilimani)

Work type: Full time

Reports to: COO

Our Why: To provide accessible, affordable and practical mental health solutions to those who need it, starting in Kenya.

Our How: Shamiri Health is designing, building and delivering a customer-centric multi-channel tech platform to be a care companion to young people on their mental health journey. The tech platform enables users to easily access physical care via our network of clinics, and digital care through our care companion App, Rafi.

For more information, you can check out our Website, LinkedIn & Instagram.

Mission for the Role: To creatively and relentlessly position the company to see and seize exciting growth opportunities which bring our services closer to those who need them and create long term value for the company.

Responsibilities:

  • Establish, nurture and maintain relationships with prospect partners and clients, including but not excluded to; consumers, universities, companies, other mental health organizations
  • Qualify leads and pinpoint ideal prospects through data-driven decisions to increase company sales and revenue, as well as improve customer retention and loyalty
  • Establish strategies, targets, pricing structure, and tactics for business development and our sales approach
  • Continuously learn about and craft buyers’ personas in order to identify ideal prospects, as well as support customer success and marketing work
  • Create and seize opportunities to increase our brand awareness and visibility. Regularly communicate with Marketing, Product Development and Customer Success teams on this
  • Seek opportunities to unlock growth through networking, competitor landscaping, market discovery, and monitoring and analyzing new market trends
  • Create tailored and compelling sales materials, product service demos, and content in a way which appeals and captures the attention of our prospect partners and clients
  • Rehaul the company website to be a positive and memorable first interaction for any prospect, as well as to effectively serve the needs of our clients
  • Come up with different and exciting ways to communicate our services and promote thought leadership – online and offline

Experiences and qualities to fit the role:

  • 3-5 years of proven experience in business development / sales / growth, preferably but not necessarily in the healthcare space
  • Experience working in a startup or small company, or at the very least a realistic expectation of what it involves and the desire to be a part of one
  • Excellent written and verbal communication skills. Strong interpersonal skills and an aptitude for connecting and collaborating with people at all levels
  • Deep curiosity for, and understanding of, consumer needs and the ability to translate it into comprehensive sales strategies
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced and evolving environment
  • A love for creating aesthetic and compelling communication materials using tools such as Powerpoint, Canva, Mailchimp etc
  • Experience using sales tracking softwares and tools such as Salesforce, Apollo, Hubspot etc. and an acute awareness of their value-add and limitations
  • Proactive problem-solving skills and the ability to navigate ambiguity
  • Energized by a fast-paced startup environment and able to work independently
  • Kenyan national. Fluent in Kiswahili and English

Why work with us:

  • Join a young company with a daring mission
  • Become part of an inspiring team of Gen Z (and a few millennial) humans who are passionate about mental health and working hard to create and deliver usable solutions
  • Be at the forefront of research and thinking in the mental health field, globally
  • Earn a competitive salary. The salary will be fit to the level of experience and qualifications of the candidate
  • Britam health insurance cover
  • Work in a great office space
  • WFH Wednesdays
  • Many social activities, inside and outside the office

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