About us
At DHL Group, people mean the world to us. That’s why our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.
Are you a business analyst with a proper understanding of a logistic company to offer forecasting, leadership, and solutions to the identified challenges, in supporting the entire business processes efficiently and effectively? We are looking for someone with mid-level experience in business analysis to ensure efficiencies with customer centricity being the focus.
As a Business Analyst within our transport logistics business, your role is to bridge the gap between business needs and technological solutions. You will be instrumental in analyzing data, identifying Business opportunities for improvement, and implementing strategies to enhance operational efficiency within our Control tower and Digital Connected Transport Network
About the role Key duties and responsibilities
- Gather, analyze, and interpret large datasets related to transportation operations, identifying trends, patterns, and areas for improvement.
- Develop and maintain comprehensive reports and dashboards to communicate key performance indicators (KPIs) to stakeholders.
- Collaborate with cross-functional teams to understand business processes and workflows within the transport logistics domain.
- Propose and implement process improvements to enhance efficiency, reduce costs, and optimize resource utilization.
- Work closely with IT teams to assess, recommend, and implement technology solutions that align with business objectives.
- Provide insights into the integration of advanced technologies such as Transportation Management Systems (TMS) or route optimization tools.
- Utilize historical data and industry trends to develop accurate demand forecasts for transportation services.
- Collaborate with demand planning teams to ensure alignment between transportation capacity and business requirements.
- Provide actionable insights to management for data-driven decision-making.
- Engage with stakeholders to gather and document business requirements for system enhancements or new technological implementations.
- Define, track, and analyze key performance indicators to evaluate the effectiveness of transportation operations.
- Ensure a clear understanding of user needs and expectations to inform IT development.
About you
- Bachelor’s degree in business administration.
- Master’s degree is a plus.
- Proven experience in the logistics field and its dynamics.
- Proven experience (3 years) in business analysis, preferably within the transport logistics industry.
- 3-5 years in Transport /logistics/FMCG environment.
- IT literate (Advanced Microsoft Office)
- Well-organized individual and results-oriented.
- Experience in SAP, ERP, Oracle, TRM, and technical aptitude for new business developments.
What we offer
- Extensive learning and development opportunities
- Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
- Tools for the assigned tasks and results delivery
