Position: Broker Relationship Officer – Retail
Reporting to: Country Head of Sales – Retail
Matrix Reporting: Chief Distributions Officer – (CDO)
Job Responsibilities;
- Build and maintain strong partnerships with brokers specifically on Retail medical insurance.
- Act as the primary liaison for strategic brokers, providing seamless resolution of queries and issues from the respective brokers on our books.
- Deliver presentations to key stakeholders, including clients, when required.
- Collaborate with underwriters to support business growth by assisting in sales and development efforts.
- Drive portfolio expansion by generating new sales and managing renewals.
- Monitor broker performance metrics, achieve sales targets, and maintain productive and effective relationships.
- Conduct market and competitive analysis to recommend adjustments in sales and marketing strategies.
- Oversee timely premium collection, ensuring adherence to company/regulator policies.
- Ensure all business meets underwriting standards, contributing to the overall profitability of the portfolio.
Job Specifications and required skills;
- Bachelor’s degree from recognized University.
- Four (2-3) years experience in business development & sales with a reputable Insurer or in related field.
- Must hold a Certificate of Proficiency (COP) or higher qualification in related field.
- Computer literacy especially in Microsoft packages.
- Good negotiation, presentation and communication skills.
- Customer Relation Management.
Expected qualities;
- A customer-centric mindset with a strong focus on delivering excellent service, building relationships, and enhancing customer satisfaction.
- Demonstrated ability to analyze data, generate reports, and draw insights to drive process improvements and enhance team performance.
- Strong organizational skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Ambitious mindset focused on continuous improvement and innovative thinking.
- Open-minded and adaptable to new approaches, challenging traditional industry norms.
If you are qualified and seeking an exciting new challenge, please send your application, CV together with your academic documents as one document either in PDF or Word Format to [email protected] quoting clearly the Position in the subject line not later than 5:00 PM not later than Friday 11th October 2024.
Only shortlisted candidates will be contacted.
