Branch Operations Team Member

LOCATION
Naivasha, Nanyuki, Mai Mahiu, Kericho, Eldoret, Nairobi, Thika, Mombasa, Nakuru, Meru

Job description

• Maintains a clean, tidy and working counter at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.

• Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.

• Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of general kitchen.

•Ensure proper waste management by disposing of bins and cleaning of grease traps.

MUST-HAVE SKILLS

  • • Must be a good planner
  • ability to think and make quick decisions under pressure
  • strong interpersonal and problem solving abilities. • Must have Point Of Sale skills
  • flexible
  • a team player
  • highly responsible & reliable. • Must be customer-oriented and have excellent customer care technique and application. • Ability to up sell and inform our guest on new menu product • Must be result oriented
  • self-driven
  • articulate and pro-active.
  • • In-house training in baristaring and service.

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