Position: Billing Supervisor
Responsibilities
- Manage the billing process for inpatient and outpatient services, ensuring accuracy and timeliness.
- Verify that all necessary patient information is obtained at admission and maintained throughout the stay, including admission forms, insurance policy numbers, and cover limits.
- Notify NHIF of patient admissions within 24 hours and send pre-authorization forms to insurance companies and corporations promptly.
- Ensure daily, real-time updates of all inpatient bills are accurate, and that all charges have been posted in the system to ensure reliable interim and final inpatient bills.
- Prepare and issue invoices to patients, insurance companies, and other third-party payers.
- Ensure all patient charges are accurately recorded and billed in accordance with hospital policies and insurance guidelines.
- Communicate with patients about their coverage and handle situations where cover limits are exceeded, ensuring proper documentation and agreements for cash payments.
- Collaborate with medical and administrative staff to ensure accurate documentation and coding of services
- Oversee the closing of patient bills at discharge, ensuring all required documents are attached and accurate before dispatch to the Finance Claims Office.
- Ensure that discharge procedures, billing authorizations, and claim submissions follow the laid down protocols
- Reconcile patient accounts and address any discrepancies promptly.
- Handle patient inquiries and resolve billing issues in a courteous and efficient manner.
- Scan and dispatch all outpatient and inpatient bills to the Finance Claims
Office within 24 hours of bill closure, following the standard operating procedures (SOPs) - Maintain a file of inpatient checklists and send daily status reports on corporate and cash inpatient accounts to the credit control team.
- Provide daily updates to insurance companies and corporates regarding potential exceeded cover limits, requesting increases or cash payments as needed.
- Submit weekly reports on finalized invoices to Finance Claims and Credit
Control. - Ensure adherence to SOPs in inpatient claims management and compliance with insurance company requirements and hospital policies.
- Provide training and support to other staff members on billing procedures and software.
Qualifications
- Degree in Finance or Accounting, or ACCA Part 2/CPAK Part 2 or higher.
- Minimum of 3-5 years of experience in medical billing in a hospital set up, with at least 1-2 years in a supervisory role.
Interested and qualified candidates should send their CVs by Saturday 7th September 2024
Email: [email protected]
