Position: BILLING SERVICES COORDINATOR
Closing date: 28/02/2025
Responsibilities
Job description
- Install, replace, and upgrade smart electricity meters for residential, industrial and commercial customers
- Troubleshoot and resolve issues with smart meters, and their related communication equipment
- Manage and monitor the Advanced Metering Infrastructure (AMI) platform
- Perform routine maintenance to ensure optimal performance of smart meter systems and power connections.
- Assist in the installation and maintenance of smart meter communication networks
- Assist in taking power meter readings for billing purposes.
- Conduct on-site verifications to resolve discrepancies in meter readings.
- Investigate and report potential meter tampering or utility theft
- Respond to power outages and assist in restoration efforts
- Perform firmware updates and equipment upgrades as needed
- Assess and report any electrical installations that do not comply with safety regulations and industry standards
- Manage inventory of meters and related metering material and equipment
- Collect and report data to support network optimization efforts for the integrated metering system
- Undertake accurate and timely monthly billing and generate billing reports
- Undertake disconnection and reconnection of supply for revenue collection purposes
- Support all regulatory compliance activities that are necessary to operate and maintain power business
- Perform other duties as assigned by the Line Manager
Skills & Experience
- Diploma in Electrical and Electronics engineering or related field preferred
- 3+ years of experience in electrical systems, metering, billing, or related field
- Knowledge of smart meter technology and basic networking principles
- Experience in managing AMI/HES systems
- Proficiency with Microsoft office tools for data management and reporting
- Flexibility to work outside normal working hours including nights and weekends as needed.
How to apply
If qualified and up to the challenge, please send your updated CV to [email protected] *protected email* by 28 February 2025, with the subject line Billing Services Coordinator.
