The Radisson Hotel Group is one of the world’s largest hotel groups, with nine brands and over 1,600 hotels in 120 countries. Our promise is Every Moment Matters, backed by our signature Yes I Can! service ethos.
Our people are at the heart of our success. As true Moment Makers, they embody the culture and spirit that empower everyone to be their best, every day. Together, we make Every Moment
We are hiring an Assistant Meetings & Events Manager to join our team at Radisson Blu Hotel Nairobi Upper Hill. We value your skills, talents, and passion-not just your resume. With the right mindset, you can grow with us.
In this role, you will lead the strategic initiatives of the Meetings & Events Department, focusing on business expansion and guest satisfaction. You’ll create memorable experiences and foster an empowered environment for our team. As an ambassador for the brand, you’ll ensure all work aligns with company policies, procedures, and local regulations.
Key Duties:
- Execute activities in assigned market segments to meet budgeted goals.
- Assist in developing annual sales goals and preparing offers and contracts.
- Coordinate with the operations team to maintain high-quality standards.
- Use guest feedback to enhance services and procedures.
- Maximize hotel revenue by effectively managing bookings and events.
- Assist in monthly reporting and update activities on salesforce.com.
- Seek and develop new sales leads, managing client relationships.
- Communicate guest requests across departments promptly.
- Support project development in line with the hotel marketing plan.
- Assist in managing and motivating the meetings & events sales team.
Qualifications:
- Bachelor’s Degree in Hotel Management, Hospitality, or equivalent.
- 5+ years of experience in Meetings & Events at an upscale hotel.
- Strong problem-solving and leadership skills.
- Commitment to exceptional guest service and a passion for hospitality.
- Strong communication skills, both verbal and written.
- Ability to collaborate across functions and cultures.
- Proficiency in Microsoft Outlook, Microsoft Office, and Opera is an advantage.
Interested candidates should send their application letter and CV to [email protected] by Monday, 26th August 2024.
