Assistant Manager – Alternative Channels

Job Description

 

 

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and enforce underwriting controls, implement underwriting guidelines, processes, and procedures to ensure quality underwriting and business.

 

 

PRINCIPAL ACCOUNTABILITIES.

  • Reviewing the risks accepted from branches to ensure they are within the set underwriting guidelines and are covered under the reinsurance Programme.
  • Providing technical advice to branch staff on rating and underwriting of complex risks to ensure safe profitable distribution of risk.
  • Managing branch underwriting processes like business on boarding, completeness of on boarding documentation, risk surveys and valuations, policy documentation issuance, certificates management, cancellations and refunds, review of underwriting manual.
  • Providing technical support and input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.
  • Review and approval of risk pricing and quote requests coming through branch channels.
  • Response to daily operational queries from the branch channel to ensure smooth operation and efficient customer experience within the stipulated turnaround times.
  • Reviewing of underwriting business processes, systems, and standard operating procedures to meet the changing business needs and emerging control environment risks.
  • Preparation and submission of monthly underwriting returns to IRA
  • Preparation and update of all compliance, risks, events, indicators, and actions into the risk management system.
  • Auditing and monitoring compliance levels on various compliance issues such underwriting documentation, risk cessioning in the system and compliance with filled and reinsurance rates.
  • Review and approval of policy schedules and documents from the branch channels to ensure accuracy, clarity, and correctness of the same.
  • Identify process and product training needs of branch staff and organizing relevant trainings to fit such identified gaps.
  • Coaching and mentoring branch staff on underwriting guidelines, standard operating procedures, and technical product knowledge.

KNOWLEDGE AND EXPERIENCE.

Qualifications:

  • Degree in insurance, actuarial or business related.
  • Professional qualification (CII or IIK) or good progress.

Experience:

  • Minimum 5 years’ experience.

 

SKILLS AND COMPETENCIES.

  • Sound Technical Underwriting skills.
  • Intensive and extensive product knowledge.
  • People Management and overall managerial skills.
  • Good analytical skills.
  • Customer service skills.
  • Good Communication Skills.
  • Computer Literate with good knowledge of Excel.

Skills

Education

Closing Date

23 August 2024

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