Job Description
To migrate customers to digital channels in alignment with segment (CHNW, Business and Commercial and Wholesale Clients) objectives. To acquire, onboard and monitor bank agents and merchants in alignment with the bank’s digital transformation objectives.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Personal and Private Banking
3-4 years
Experience in general branch banking, sales, digital, and self-service product knowledge. Experience in merchant solutions or tele communications will be an advantage.
Additional Information
Behavioral Competencies:
- Articulating Information
- Conveying Self-Confidence
- Documenting Facts
- Embracing Change
- Establishing Rapport
Technical Competencies:
- Client Retention
- Customer Acceptance & Review (Business Banking)
- Mind of Customer Experience
- Product Related Systems (Business Banking)
- Risk Awareness
