Business Unit: Prudential Assurance Uganda Limited
Business Function: Agency & Distribution
Job Title: Administrative Officer -Mbarara Branch
Reports to: Branch Manager -Mbarara
Location: Kampala, Uganda
Prudential Assurance Uganda Limited is a wholly owned subsidiary of Prudential Plc. (“Prudential”).
Prudential comprises of a portfolio of businesses focused on structural growth markets. The business
helps individuals to de-risk their lives and deal with their biggest financial concerns through life
insurance. One of the longest standing and most successful global insurers in the world with over 20
million life customers, +24,000 employees and £56billion of assets under management as at 30 th June
2019, Prudential has been providing financial security to customers since 1848 and it’s one of the
oldest insurers in the world, with 171 continuous years of providing financial services. Prudential Plc is
listed on stock exchanges in London, Hong Kong, Singapore and New York.
Prudential provides protection and savings opportunities to customers, social and economic benefits
to the communities in which it operates, jobs and opportunities to its employees and financial benefits
for its investors. By offering security, pooling savings and making investments, Prudential helps to
maintain the cycle of growth. The company’s strategy is designed to create sustainable economic value
for its customers and shareholders.
The company continues to develop its businesses in new markets in Africa, building on the success of
its other regional models, particularly Asia. Currently, the company has a footprint in eight countries:
Uganda, Kenya, Zambia, Ghana, Nigeria, Cameroon, Cote d’ Ivoire and Togo
Job Scope:
Reporting to Branch Manager-Mbarara, the Administrative Officer-Mbarara Branch will be responsible for managing the agency front desk, stock management, Identification cards and business cards, preparation of Item 13, report writing and administration roles.
As the ideal resource for this role, will be an ardent team player, with good communication and interpersonal skills, excellent organisational skills, ability to successfully work in a high activity, fast paced environment, excellent computer skills i.e., Microsoft Word and Microsoft Excel, has excellent customer care skills, flexible, excellent time management skills,self-driven. detail oriented with high
standards of quality, strong work ethic and integrity.
Principal Accountabilities
• Ensure maintenance of high professional standards of customer service while handling clients and agents accessing the office.
• Stock requisition and production of agents’ ID & Business cards
• Ensure all company assets are in good condition and functioning.
• Circulation of health and safety policy to company employees with in the branch, enforce and maintain it.
• Supervise, monitor the security guards at office, check if all security measures are up and running.
• Preparation of agency events and functions: Ensure orders and follow-ups are made with suppliers for delivery. Co-ordinate in package and distribution of food stuffs. Follow up on payments for service should be done in time
• Receive all requests from the agency force on the required presentation letters and prepare them in time (not later than 24 hours from request).
• Handle the distribution of proposal forms upon request to ensure proper accountability, and approval.
• Receive requests from agents who have presentations/activations and distribute worksite material evenly.
• Requisitioning of new worksite materials and reporting on damaged/spoilt materials.
• Ensure all weekly & Monthly reports are submitted on time.
• Generate weekly meetings attendance report.
• Supervision of the Office cleaners.
Other Duties
• Perform any other duties as assigned by management.
Core Competences Required:
• Bachelor’s degree in any relevant field
• Minimum 2-3 years of relevant in Administration is preferred.
• Team player
• Good communication and interpersonal skills
• Excellent organisational skills
• Ability to successfully work in a high activity, fast paced environment.
• Excellent computer skills i.e., Microsoft Word, Microsoft PowerPoint, Microsoft Excel
• Has excellent customer care skills.
• Ability to be flexible to deliver required tasks.
• Excellent Time Management Skills
• Excellent communication, facilitation, and presentation skills.
• Ability to work with diverse personalities, cultures, and business practices inherent to an international organisation.
• Operates with high standards and integrity.
• Ability to multi-task, and be flexible, adaptable, and comfortable in a fast-paced environment
Send your CV & Academic documents to [email protected] and [email protected] by 23rd August 2024
