PURPOSE:
This role is responsible for correct and timely receipting, petty cash management, premium allocation, daily banking & reconciliation, claims follow ups and general branch administration work.
KEY PRIMARY RESPONSIBILITIES:
Payables and Reconciliations
- Carry out bank reconciliations;
- Investigating and clearing unallocated receipts and all other reconciling items;
- Obtaining sign off cheques and prompting dispatch to relevant recipients;
- Petty cash management which involves disbursing approved expenses or advances and replenishment.
- Coordinate agent commission processing and premium refunds processing
Receipting
- Receipting and allocation of all inflows including premiums,
- Printing and dispatching receipts;
- Bank agent duties which involves delivering of instructions to the bank and following up for banking of cash and cheques etc and safe custody of cheques
Branch Administration & Customer Service
- Precise recording of incoming & outgoing mails on mail register
- Maintenance of Complaint management register and follow up on complaints to ensure prompt closures
- Regular monitoring of bills and following up on payment- Rent, power, water, claim invoices
- Receive and forward branch claims documentation to claims department and follow up on settlements and maintenance of branch Claims register
- Branch Stationery management – Regular checks on stationery and timely requisitions
- Maintain Agency Register & IRA Licenses
- Risk identification, mitigation and ensuring implementation and closure of OSHA recommendations
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
PROFESSIONAL QUALIFICATIONS
- CPA/ACCA
KNOWLEDGE AND EXPERIENCE
- At least 1 year relevant experience
SKILLS AND ATTRIBUTES
- Analytical skills
- Numerical skills
- Communication and Interpersonal skills
- Team Player
- High integrity
